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There are a number of basic learning principles that apply to all higher-order
creatures, including human beings. These facts of learning and behavior are
quite consistent and predictable across species and we are no exception. When
you fully grasp three basic elements that determine behavior you are on your way
to applying them creatively to any situation. You will also learn all the tricks
and techniques that effective behavior specialists use each day in dealing with
the most serious as well as the mildest and most common behavior problems
referred to the clinical office for treatment. By understanding how and why
these methods work, your behavioral interventions will be easier, more effective
and overall more satisfying.
Terminology and Definitions:
In the simplest terms, it is important to think of the “ABC’s” of behavior. “A”
stands for antecedent. Antecedent means that which immediately precedes the
behavior, or happens just before it. “B” is for behavior, the action engaged in,
what is actually done by the organism. Finally, “C” is for consequence.
Consequence means that which immediately follows the behavior, or what happens
to and for the organism right after it acts. Whenever you try to understand any
behavior, no matter how simple or complex, you have to look at what important
things are occurring just before and just after the behavior of interest. In the
case of undesirable or negative behaviors, you have to determine what conditions
are present that are likely to influence the organism to continue to engage in
the negative behaviors.
Punishment refers to any event that, when it occurs
shortly after a behavior, reduces the likelihood of that behavior occurring
again.
Reinforcement refers to any event that, when it occurs shortly after a
behavior, increases the likelihood that the behavior will occur again. There are
two types of reinforcement: Positive Reinforcement and Negative Reinforcement.
Many people (even behavioral scientists) often confuse negative reinforcement
with punishment. If you understand the difference you will possess very
specialized knowledge that will allow you to speak with an air of superiority on
the topic of behavior modification and learning whenever you wish.
Positive
Reinforcement, because it is a type of reinforcement, makes the behavior it
follows or is tied closely to more likely to occur again. Positive reinforcement
means that you add to or provide some stimulus that is pleasant, enjoyable and
rewarding to the individual. The simplest and most effective positive
reinforcement for almost any person is what is known as “labeled praise”
(See
Parent-Child Interaction Therapy by Hembree-Kigin, T, McNeil, C. & Eyberg, S.
1995, Plenum Publishers)
Labeled praise simply means telling someone
specifically what behavior or quality they have exhibited and indicating that
this is acknowledged and appreciated.
Specific examples would include “I like
the way you have cleaned up your area”, “It feels good to have you looking at me
when I speak”, “You really did a good job of talking politely.”
Extensive
behavioral research has shown that these types of verbal positive reinforcements
are extremely effective in increasing the frequency of desirable behaviors and
at the same time reducing the frequency of the negative behaviors that would
otherwise be occurring. One skill that is essential in managing behavior is
training yourself to use labeled praise almost exclusively. In any setting in
which you are responsible for directing people it is desirable to use many, many
labeled praise statements throughout your interactions. For example, in the
classroom you should strive to make at least twenty to thirty such statements
per hour. When implementing a behavior modification plan, it is very important
that all of the individuals responsible for monitoring the child’s behaviors
attend to and provide this simple but effective reinforcement as often as
possible when the child demonstrates the target behaviors.
Negative reinforcement, because it is a type of reinforcement, makes the behavior more
likely to occur again. It is called negative reinforcement because it means that
you have removed or negated something rather than adding or applying something.
The most common and perhaps most problematic example of negative reinforcement
is seen tens of thousands of times a day in schools throughout the world. It
occurs when a child begins behaving badly and is subsequently sent out to the
hallway or to the principal’s office. Rather than reducing the likelihood of the
bad behavior occurring again, this typically makes it occur with greater
frequency.
Why? Because the child received negative reinforcement for his
behavior. The negative reinforcement was the relief he felt when he escaped the
boredom or stress of the classroom. The only time that removal from the
classroom will serve as a punishment and reduce the likelihood of the target
behavior recurring is when the person removed from the classroom experiences a
strong sense of embarrassment or misses out on some activity that would be
highly reinforcing by being out of the classroom. The teacher should carefully
consider the personal qualities of the child before using removal from the
classroom (or its threat) as a method of reducing inappropriate behaviors.
Other forms of negative reinforcement that are very effective include allowing a child
to skip a homework or classroom assignment or allowing them to move to the front
of the line.
This latter response is actually a combination of negative
reinforcement, as it removes the unpleasantness of waiting in line and also
provides the child with social recognition that is a positive reinforcement for
most people. Allowing the child to remove herself to a quiet place in the room
when she is beginning to grow angry is a negative reinforcement for the behavior
of self-awareness and choosing an alternative to aggressive verbal or physical
behavior in response to her upset. Providing a child in a mandatory uniform
setting with a casual clothes pass for performing appropriately is another
example of negative reinforcement in that it takes away the unpleasant sensation
of wearing more restrictive clothing. As with allowing the child to move ahead
in line, this intervention also contains a component of positive reinforcement
as well. You will find that many reinforcements that work contain both positive
and negative elements.
Punishment is of course a general term to describe any
stimulus that is aversive (unpleasant) to the person or organism. Another term that is
somewhat more politically correct but refers to the same set of interventions is
“negative consequences”. Typical examples of punishment include a variety of
physically painful stimuli such as spanking.
Important Warning: Corporal
punishment or the intentional infliction of physical pain or fear of pain is
specifically contraindicated for use with anyone at this time! The author DOES
NOT condone any such punishment for any reason.
By choosing alternative negative consequences that do not involve inflicting pain you will always get better
results from a behavior management plan. More appropriate examples of negative
consequences include privilege restriction such as taking away video access for
a period of time, removing allowance money, or taking away permission to use the
telephone. It is essential to have several negative consequences built in to any
behavior modification plan, as even the best positive reinforcement plan must
also contain some punishments in order to be quickly effective. By thoughtfully
using a combination of positive reinforcement, negative reinforcement and
punishment, you will be able to shape virtually any behavior in any individual.
The challenge is to always remember to analyze the situation with care and avoid
letting inappropriate emotions or irrational beliefs about human behavior keep
you from doing what you know will work.
IMPORTANT SUMMARY POINTS:
1. Behavior in
any creature is strongly determined by what is happening right before an action
is taken and what happens right after the action, within a few seconds to
minutes.
2. Reinforcement can be Positive (+) or Negative (-). Positive
reinforcement means that something pleasant, good, or otherwise enjoyable
happens for the person (child gets a piece of candy.) Negative reinforcement
means that something bad, difficult or unpleasant is taken away (Child doesn‘t
have to finish math quiz.)
3. Punishment means that something bad, difficult or
unpleasant happens to the person (child has to complete additional math problems
after behaving badly.)
4. Labeled Praise is one of the most powerful Positive
Reinforcements you can use. Labeled Praise takes the form “I really like it when
you sit quietly and wait for me to finish” or “You did a good job of setting the
table” or “Thank you for minding the first time like a big girl.” You should
teach yourself to give as many labeled praise statements as possible to reduce
bad behaviors.
Using the PsychPsyte.com Auto Behavior Plan Creator:
The actual charting function is clear, concise and proven effective in reducing virtually any problem behavior, in any setting and with any type of person. However, it is absolutely essential that you understand the following basic fact: The behavior modification chart is one tool in a comprehensive set of interventions. What this means is that you must always see the behavior chart as being primarily a tool of communication. You will use it to communicate with the subject and with the other people responsible for monitoring and guiding the subject’s behaviors. The behavior chart is the simplest and most effective way of clearly identifying the types of behaviors you want more of and communicating with the subject and others the importance of helping the subject change for the better. When the chart is used to give the subject frequent feedback about both improvements and difficulties in trying to show the positive behaviors more often, it will allow you to shape and improve behavior relatively quickly. It is important to develop the plan collaboratively with the subject and other caregivers so that everyone becomes invested in doing the kind of daily talking and attending that is necessary to help the subject stay focused and positive about the changes.
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Positively stated behavioral goals:
The most effective goals in a behavior plan are those that are stated in a clear
and positive manner. The UBMT charting function contains several of the most
commonly used positive goals, such as “Talk politely” and “Keep hands, feet and
objects to self.” Always remember that you want to be able to remind a person
what to do instead of what not to do. Also, by focusing on positive actions
rather than attending to the person only when they do the undesirable action,
you immediately begin to correct the primary cause of inappropriate behaviors.
It is much easier and more sensible to practice saying “I like the way you are
working quietly” rather than “I like the way you are not talking instead of
working.” The first statement is pleasing to hear and is a simple positive
reinforcement that is given in response to positive behavior that is occurring
instead of any other behavior. The second statement is awkward and is not as
reinforcing because it doesn’t feel as good to be reminded of bad behaviors. You
will learn with only a little practice to come up with positive behaviors that,
if the student engages in them, will necessarily prevent the negative behaviors
from occurring.
Selecting Rewards:
As you recall, a reward is also known as “positive reinforcement.” When a reward
is provided in response to the performance of a specific behavior or set of
behaviors, these behaviors are reinforced, made stronger and more likely to
occur again. Rewards must be individualized for the person who is learning the
new behaviors to replace the inappropriate ones. You will often determine the
most effective rewards by talking with the student you wish to motivate. Ask her
or him what sorts of things they like to have and do. While most people will be
interested in similar things at similar developmental levels, it is important to
find out specifically what the student is willing to work for. Remember also
that in most cases, the actual reward is not the most important element of the
behavior management plan. Instead, the fact that the teacher, parent or
counselor is offering to help the student learn how to handle things better and
is willing to invest some individual time and energy to do so often makes much
more difference than choosing a highly reinforcing reward.
Important Note: Probably the most common error in attempting behavior
modification programs is that of the person responsible for reinforcing the
subject for accomplishing the daily or weekly goals failing to do so when
agreed. If you go to the trouble of setting up a plan, it is wasteful to prevent
it from working by failing to live up to your end of the bargain. Very simply,
if you provide the reinforcements as soon as they are earned, the plan will
result in lasting behavioral change. If you don’t, it won’t.
Daily Reinforcements:
The two basic requirements for an effective daily reward are that it should be
inexpensive or free and it can be provided to the subject immediately upon being
earned. For younger subjects rewards for meeting daily goals might include
staying up fifteen minutes late, receiving a fun-size candy bar, or getting to
pick from a grab bag of small toys like pencil toppers and other plastic
gewgaws. For older subjects daily rewards would include getting out of
unpleasant chores at home, earning a free assignment in one subject area or
earning fifteen minutes of free computer time during class. Be certain that it
is very clear who is to perform the final rating with the student and who is to
provide the daily reinforcement. If the teacher or counselor is going to provide
the reinforcement at school make sure to do so at the end of the day. (For
some severe cases it may be necessary to provide concrete reinforcement more
than once a day by breaking the rating periods into “morning” and “afternoon”)
If the student is to be reinforced at home, as when you are working with the
caregivers to change behaviors both at home and school, make certain that you
invest some energy in confirming with the caregiver and the child that the
earned reinforcements were indeed provided. While it is usually best if the
caregiver does the bulk of the reinforcement, if you find that there are
difficulties with the child actually receiving the reinforcement at home, it is
most effective for you to simply take that responsibility yourself. Remember
that you want to have things change for the better even if that means having to
do some tasks that you may not feel are rightfully yours in the short term.
Weekly Reinforcements:
The rewards assessed and potentially earned on a weekly basis must be somewhat
more significant if they are to motivate the subject to continued effort. While
you still want to keep the financial and time costs at a reasonable level, it is
essential that the extended effort put forth by the subject over the week be
rewarded in addition to the daily reinforcements already earned. As with the
daily reinforcements it is important to take into consideration what the subject
is willing to work for. For younger students, a good reward for performing the
required behaviors consistently might be renting a video game, getting to eat
out at a fast food place or getting to go to the skating rink. At school, a
weekly reward might be to have a special lunch brought in by a favored teacher,
or to be allowed an extended time to play a favored game on a classroom
computer. For the older student, consider offering similar computer time,
allowing them to select from a grab bag of posters or inexpensive but trendy
jewelry or paying for a ring-tone download for their mobile phone. As with all
reinforcements it is important to discuss with the student the specific
desirable behaviors you have seen them displaying through the week. Talk with
them about how difficult or easy it was for them to earn the points that
resulted in the rewards. Ask the student to identify some other benefits to him
or her that have also occurred because they have changed their behavior. Always
remember that the behavior plan is first and foremost a way of teaching the
student how to recognize the power of her or his choices in shaping their
immediate and long-term experiences. As noted above with daily reinforcements,
you absolutely must make certain that the subject is provided with the
reinforcement immediately upon earning it. It simply will not work to say “Good
job of finishing your work, talking politely and keeping your hands, feet and
objects to yourself. I know I promised to take you bowling if you earned your
points but I have to mow the lawn, so I promise I’ll take you tomorrow instead.”
This is terrible modeling as well as being very bad behavioral practice. This is
the same as the student saying “I promise I’ll finish the work in the morning.”
You simply will not get good results if you fail to provide the positive
reinforcement steadily and consistently until the new behavior is firmly
established. Once it is, however, you will begin a planned decrease in
reinforcement and eventually drop it once you are certain the behavior is
established.
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Thinning reinforcements:
Thinning the reinforcements simply means that as the subject begins to
demonstrate the target behaviors more frequently, it is necessary to raise the
threshold for reinforcement. In plain English, when the student has begun
receiving the daily rewards approximately 80 percent of the time (3 or 4 days on
a 5 day chart, 5 or 6 days on a 7 day chart), it is time to praise the student
for her progress and then make it harder for her to gain the reinforcement.
A
good guide to follow is to simply increase the daily number required for
reinforcement by approximately 20 percent. For example, with a plan monitoring 3
target goals with a 3 point rating scale, you might have started with a daily
target of 5 out of 9 possible. When the subject attains this daily target 80
percent of the time, you would raise the daily goal to 6 or 7 out of 9.
Calculate the weekly goals in the same manner for the large reinforcement. In
the example here, if you were monitoring a 7 day plan, that would translate into
an initial target of 35 points out of 63 possible. To thin the reinforcement you
would now make the weekly large reinforcement contingent upon the student
earning a total of 42 to 49 points. You can see how this system allows you to
balance the reinforcements over time so that the student will not become too
frustrated but still must put out increased effort at practicing and choosing to
increase the desired behaviors. Always remember to negotiate with the student on
the daily and weekly rewards as necessary to keep the motivation high.
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